Privacy Policy

What We Collect and Why

At Novus Nine, we are committed to protecting your personal data and your privacy. This policy explains how we collect, use, and protect your information when you interact with our website or contact us.

When you visit our website or contact us via forms, email, or social media, we may collect:

Your name, email address, and contact details
Project details or business information you choose to share
Website usage data through cookies and analytics tools

We use this information to:

Respond to your enquiries and deliver services
Manage and improve our website
Send project updates, invoices, or occasional marketing (only with your consent)

How We Store and Protect Your Data

Your personal data is stored securely and only for as long as necessary to fulfil the purpose for which it was collected.

We use Wix’s secure platform, which includes encrypted storage and GDPR-compliant data handling.

We will never sell or share your personal data with third parties unless legally required or with your consent.

Your Rights and How to Contact Us

You have the right to:

Request a copy of the personal data we hold about you
Ask us to update or delete your information
Withdraw consent at any time for any marketing messages

To exercise any of these rights, or if you have questions about this policy, please contact:
Sam Brown – sam@novusnine.co.uk